Study brief
After-hours coverage mapping
Nights and weekends watched as they really run: who owns the phone after 18:00, and where the paper sleeps.
Study brief
Nights and weekends watched as they really run: who owns the phone after 18:00, and where the paper sleeps.
Many Melbourne desks are clean until 18:00 and then belong to “whoever is still around.” After-hours mapping sits those nights. We note who answers, where the paper is left, and whether morning staff inherit jobs that were already covered.
This visit is usually paired with a dispatch-room flow study so weekday and night pictures can be read together. Sold alone, it is quoted by the number of nights. We do not invent a night-manager title if a labelled drawer and a five-line handover will do.